The Gold Standard in Credit Management

"We were managing a substantial funding facility and instructed Sovereign Credit Management to conduct a telephone debtor verification. Their team turned around the project at resounding speed. Within just 24 hours of my request, Sovereign Credit Management had prepared and delivered an in-depth debtor verification report of the highest standard. This covered all debtor related issues comprehensively and I am very pleased and impressed with the clarity and detail of the results. As such, I would be pleased to instruct Sovereign Credit Management again and very happy to recommend them to others.” David Nadler, Head of Client Management, Santander Invoice Finance

"I strongly recommend Sovereign Credit Management, their team worked very closely with me and I have complete faith and confidence in their work and collections capability. Recently they conducted a pre-verification on a substantial transaction, where they called the debtors and provided electronic evidence of the confirmation of balances. Because of Sovereign’s rigorous approach, we knew precisely what we were going into with this deal and we recovered our position quickly and very smoothly." Gerry Hoare, Deal Bureau

"We work with Sovereign Credit Management on the basis of a totally confidential outsource service. Unlike most outsourced services, by selecting Sovereign we feel we actually have more control, not less. This, in turn leads to improved predictability of outcome, work quality and timeliness. At Sovereign, they are accountable for results and deliver on them day-in, day-out. Their sense of ownership differentiates them from other organisations in this market. We look forward to working with Sovereign for many years to come. We view them as partners in the truest sense of the word." Major Telecoms Company £35m Turnover

"Sovereign Credit Management has been working as a close extension of our company for over 20 years on a varied mix of collections and special projects. In all of that time, they have smashed the KPIs in every champion / challenger scenario. They are painstaking in their approach to ensuring quality and work with us with sensitivity, passion, drive and commitment. However large or complex the assignment may be, you can always trust in Sovereign to deliver on their promises. I don't think you can say more than that about any partner organisation." Alison Bruty, Thomson Local

"Sovereign Credit Management’s rigorous and proactive credit control has proved vital to the stabilisation of our business and is managed to very tight KPIs. Sovereign has worked with us to develop new procedures aimed at providing efficiencies and increasing working capital whilst being complimentary to our way of working. This is a tough marketplace, where the accepted industry standard for settlement of an invoice on 30 day credit terms today stands at 60 days. For a working capital intensive business like ours, we see Sovereign as an essential and integral part of our company." Leading Print Supplies Company

Our Approach - We Guard Your Reputation

We recognise that your relationship with your customers is vital and that sensitivity is a business imperative. Consequently, rather than providing an off-the-shelf package, we tailor-make our services specifically to suit your needs and those of your customers. We will walk you through a step-by-step process, designed to assess, strategically develop, and implement credit management solutions that will deliver optimal results.

In the first instance, a senior member of our team will visit you on site to conduct a holistic assessment of your credit management needs in partnership with you and your in-house team.
We will work with you as a true extension of your business to consider and implement ways of improving key processes, including analysing your sales ledger and invoicing procedures.
We prioritise workflow to meet your requirements, including jointly setting detailed targets and Key Performance Indicators.
Next, we devise a day-by-day, task-by-task workflow chart.
We will look with you at all aspects of ledger segmentation, disputes and query resolution, performance monitoring and timescales.
Our management recommendations will be presented to you within a clear, concise action-centred report format, focusing on 'who-what-when'
solutions.
In addition, you will gain the option of utilising leading-edge credit management software.
We will draw up a Service Level Agreement in which we will outline tasks, time frames and quality indices clearly for you.
Finally, you will receive the full benefit of our disaster recovery and contingency arrangements, safeguarding your valuable data – the lifeblood
of your business.

Our Approach - We Guard Your Reputation

Sales Ledger Management

Debt Recovery

Debtor Verification

Specialist Situations